Privacy & Security

1000bet Privacy Policy — Your Data, Our Responsibility

Your personal information is completely secure at 1000bet. This Privacy Policy clearly explains what data we collect, why we collect it, where it is stored, and what rights you have.

Last Updated: January 2026

In brief: 1000bet never sells your data. It is used solely to improve our services, maintain security, and fulfill legal obligations.

1 Introduction

1000bet.ws (referred to as "we", "1000bet", or the "Platform") is an international online gaming platform. We provide Sports Betting, Lottery, Live Casino, and a range of other gaming services to users in Bangladesh.

This Privacy Policy will inform you — what information 1000bet collects about you, how and why that information is used, how long it is retained, and what rights you have over your own data.

By using our site or app, you are considered to have accepted this Privacy Policy. We recommend reading it in full before you register.

1.1 Scope of This Policy

This Privacy Policy applies to:

  • On the 1000bet.ws website
  • On the 1000bet mobile app (Android/iOS)
  • Through our customer service channels
  • For communications via email, SMS, or push notifications

2 What Data We Collect

1000bet only collects the data necessary to deliver our services, maintain security, and meet legal obligations.

2.1 Information You Provide Directly

Type of Information When It Is Collected
Full Name At the time of registration
Date of birth At the time of registration
Mobile number / email At the time of registration
Residential Address During KYC Verification
National ID / Passport During KYC Verification
Mobile Banking Information Payment Processing Time

2.2 Automatically Collected Information

When you use 1000bet, certain information is collected automatically:

  • Device Information: Device type, operating system, browser version
  • Network Information: IP address, internet service provider name
  • Usage Patterns: Pages visited, time spent, and bets placed
  • Location: Approximate geographic location (country/city level only)

2.3 Information Received from Third Parties

In some cases, we may also receive information from legitimate third parties, such as payment processors or fraud detection services. This information is used solely to verify the security of your account.

3 How Your Information Is Used

1000bet uses your data for the following purposes:

3.1 Service Operations

  • Creating and Managing Your Account
  • Processing deposits and withdrawals
  • Processing betting and gaming transactions
  • Distributing winnings
  • Applying bonuses and promotions

3.2 Security & Compliance

  • Completing Identity Verification (KYC)
  • Compliance with Anti-Money Laundering (AML) Policy
  • Detecting Fraud and Unauthorized Access
  • Fulfilling legal obligations
  • Preventing access by minors

3.3 Service Improvement

  • Analyzing and improving the user experience
  • Identifying and resolving technical issues
  • Testing and launching new features

3.4 Contact

  • Sending Transaction Notifications
  • Providing customer support
  • Sending promotional offers (with your consent)
  • Notice of Policy Changes

1000bet never sells your data to advertising companies, data brokers, or any third party for commercial purposes.

4 Data Storage & Retention

Your data is stored encrypted on secure servers. We do not retain any information longer than necessary.

4.1 Retention Period

Type of Information Retention Period
Account Information 5 years after account closure
Transaction Records Minimum 5 years (legal obligation)
KYC Documents 5 years after account closure
Log Files / Session Data Up to 12 months
Marketing Consent Records 3 years after consent is withdrawn

4.2 Data Deletion

Once the retention period expires, we securely delete or anonymize your data. If any information needs to be kept longer for legal reasons, you will be notified.

5 Sharing Information with Third Parties

1000bet may share information with third parties only in limited circumstances and under strict conditions.

5.1 Who We May Share Your Data With

  • Payment Processors: bKash, Nagad, Rocket, and other payment gateways — to process transactions
  • Identity Verification Services: Authorized providers for completing the KYC process
  • Technology Partners: Server hosting, cybersecurity, and fraud detection services
  • Law Enforcement Agencies: Upon receipt of a court order or government directive
  • Regulatory Authority: For licensing and compliance requirements

All third-party partners are required to meet our privacy standards. They are not permitted to use your data for their own purposes.

5.2 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such instances, we ensure that the destination country has adequate data protection laws in place and that all data transfers occur through encrypted channels.

6 Cookies & Tracking Technologies

We use cookies and similar technologies on the 1000bet website and app to enhance your browsing experience and keep the site secure.

6.1 Types of Cookies

  • Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function properly without these
  • Performance Cookies: Page load times and error reports — helping us improve the site
  • Functional Cookies: Remembers your language preference and display settings
  • Analytics Cookies: To understand which pages are visited most — fully anonymized

6.2 Cookie Controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7 Your Rights Over Your Data

1000bet believes you should have full control over your own data. You have the following rights:

Right of Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Portability

You can download your data in a machine-readable format.

Right to Object

You can object to marketing communications or profiling at any time.

To exercise these rights support@1000bet.ws to email us. We will respond within 30 days.

8 Child & Minor Protection

1000bet is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If we suspect that a minor is using our services, we will immediately close the account and delete all associated data. If you believe your child may be accessing our platform, please support@1000bet.ws to let us know.

9 Data Security Measures

1000bet uses industry-leading technology to protect your data.

9.1 Technical Safeguards

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Database Encryption: All stored sensitive data is encrypted
  • Firewall & IDS: Measures to detect and prevent unauthorized access
  • Two-Factor Authentication (2FA): An extra layer of security for account login
  • Regular Security Audits: Regular audits conducted by external cybersecurity experts

9.2 Organizational Safeguards

  • Only authorized personnel can access your data
  • All staff are required to sign a confidentiality agreement
  • Regular training on data protection is provided to staff

9.3 Response to Data Breaches

In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours. We will take all necessary steps to resolve the issue as quickly as possible.

10 Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@1000bet.ws
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Support Hours: 7 days a week, 24 hours a day

We typically respond within 24–48 hours. Complex matters may take up to 7 business days.

10.1 Policy Changes

1000bet may update this Privacy Policy at any time. For significant changes, you will be notified by email or via an on-site notification. The latest version will always be available on this page.

Your data is completely safe at 1000bet

We protect your privacy with advanced technology and strict policies

256-bit SSL Encryption

Every transaction and login is protected with bank-grade 256-bit SSL encryption. No one can intercept your data in transit.

Strict KYC Verification

Every account is verified to ensure no one can open an account using your name or personal details. Your identity belongs to you alone.

No Sale of Data

1000bet never sells your personal data. No advertising network or data broker has access to your information.

Regular Security Audits

Our systems are regularly audited by external cybersecurity experts. Vulnerabilities are identified and addressed before they can cause harm.

In Your Control

Access, correction, deletion — you have full rights over your data. Submit a request to support at any time and it will be completed within 30 days.

24/7 Privacy Support

For any privacy-related questions, our Bangla-speaking support team is available 7 days a week, 24 hours a day.

Responsible Gaming

Your data is safe — play with peace of mind

You've read 1000bet's Privacy Policy. Now create your account with confidence and enjoy the thrill of Sports Betting, lottery, and live games.

বাংলা